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Denise Davis - MLA President and Director Emerita of Cecil County Public Library, James LaRue, Director, ALA Office for Intellectual Freedom, Erica Karmes-Jesonis - Technology Services Manager, Cecil County Public Library
Private corporations that have failed to protect personally identifiable consumer data from hackers or have used data contrary to the interests of consumers are undergoing scrutiny. Libraries are governed by state privacy laws and guided by their ethical commitment to respect and protect users' privacy and data. What are the implications for libraries as we consider expanding online service options, new opportunities to collect and analyze patron data, or contracts with vendors to provide enhanced or new services? Have we taken adequate precautions in this complex environment? Do our users have adequate options to protect their privacy? Learn more about these issues as well as state privacy law in Maryland and Delaware; how libraries are updating policies and practices to protect user data; the potential to negotiate contracts with vendors that protect library users' data; and more