This semester, it will be crucial to collect data on mask/social distancing behavior in the building so we can share this if people are not complying with SU's safety rules.
In all of the cases below, library staff and student employees should record the information on this library non-compliance report form. You can also report it on the SU non-compliance report form (linked in the Salisbury University app).
Use the Slack channel "circulationquestions" (don’t use the direct message option)
If you still aren't sure what to do, don't let the patron leave without giving them the option to share their question/concern. Take them to this How can we help you? form. When they submit the form, Amy will be notified and respond as soon as possible. You can also refer them to Amy: firstname.lastname@example.org
During the 2020 fall semester, the Research Help Desk will not be open for walk-up service. Patrons needing research assistance can make an appointment for a consultation with one of the RIS librarians. Please ask about the subject matter with which the patron needs help and give them the contact information for the appropriate librarian. Here is a list of the Departmental Liaisons.
RIS librarians and their student employees will be monitoring the chat, so feel free to reach out to them this way as well.
Items in the Ready Reference Collection have been moved to the Reference shelves, in front of the Course Reserve area.
|Bob||443.735.7514||(6 am-10 am)|
|Tushaun||443.754.1935||(10 am-6:30 pm)|
|Jason (night shift supervisor)|
|Housekeeping Office in GAC||X83565|